Police Commissioner Suyudi Promises Citizens Will No Longer Need 'No Viral, No Justice'
Police Commissioner Suyudi Ario Seto has addressed the ‘no viral, no justice’ phenomenon regarding the handling of public reports. Suyudi expressed his intention to change this pattern if entrusted with the position of Chief of the Indonesian National Police (Kapolri).
This was stated by Suyudi during a fit and proper test held by Commission III of the House of Representatives (DPR) at the DPR Building, Senayan, Jakarta, on Thursday (1/10/2026). Suyudi stated that citizens who file police reports must receive proper handling and updates on the progress of their cases.
“Internal achievements must be read alongside the public’s experience. The pattern of complaints shows that investigation, service, case certainty, integrity, and the use of authority remain areas that must be continuously improved,” he said.
Suyudi identified nine main issues that require reform. These include the speed of responding to reports, equality before the law, illegal levies and transactional services, abuse of authority, the use of force, the ‘no viral, no justice’ phenomenon, trust in reporting channels, case transparency, and service culture.
“For victims, a police report represents the hope that the state is present. Reporters have the right to know the progress of their cases without having to seek new informal access,” he remarked.
He stated that the public must be heard and respected, emphasising that citizens must receive consistent explanations regarding their reports.
“The public must be heard, respected, receive explanations, and see the law applied consistently,” he said.
“The logic that must change is not ‘report, wait, and only receive attention once viral’, but rather ‘report, verify, handle, provide progress updates, and resolve according to the law’,” he added.
Commissioner Suyudi also emphasised the importance of oversight regarding the use of police authority, stating that ‘Polri alongside the Community’ should be more than just a slogan.
“Strong authority must be accompanied by strong oversight. The police do not lose authority by being friendly; authority is born from a commitment to presence, integrity, self-control, and professional firmness,” he noted.
He stressed that the National Police must stand with the people, adding that a change in the Chief of Police should not mean starting from scratch.
“I do not want every change in the Chief of Police to be interpreted as starting from zero. The institution is far greater than its leader. Therefore, all previous policies, systems, and programmes that have proven to be good and beneficial to the public will be continued by me,” he said.
“They will be strengthened and institutionalised. What is not yet optimal, I will perfect; what overlaps, I will simplify; and what deviates from the law, ethics, and the interests of the community, I will correct firmly,” he concluded.