PLN open to criticism

PLN open to criticism

JAKARTA (JP): The state electricity company PLN in cooperation with the Indonesian Consumers Foundation (YLKI) will hold a complaint month from March 27 to May 8.

The complaint month, which will be handled by YLKI with PLN's Jakarta and Tangerang distribution office, is aimed at gathering inputs to be used to improve services in electricity, Zumrotin K. Susilo, chairperson of YLKI, said yesterday.

The complaints to be gathered during the complaint month will be presented in the Dialog Forum of Electricity Service Consumers, which later be used by PLN as its measures to improve the quality of its services.

Consumers intending to express their complaints are invited to contact YLKI either by mail, fax or phone to: YLKI Jl. Pancoran Barat VII/I Jakarta 12760. Telephone: 797-1378; 798-1858; 789- 1859, Facsimile 798-1038. (hhr)