PLN Confirms No Increase in Electricity Tariffs

PT PLN (Persero) has emphasised that there has been no increase in electricity tariffs for the April–June 2026 period, in accordance with the regulations set by the Ministry of Energy and Mineral Resources (ESDM).

“PLN confirms that there is no increase in electricity tariffs,” stated Gregorius Adi Trianto, Executive Vice President of Corporate Communications and TJSL at PT PLN (Persero), when contacted in Jakarta on Tuesday. This statement serves as a response to widespread information circulating on social media regarding complaints about rising electricity bills.

Several users on the social media platform X have complained of electricity bills increasing by up to 100 per cent, accompanied by a surge in total energy consumption, despite claiming there have been no changes in usage patterns or the addition of new electronic appliances. This led to allegations that PLN had raised electricity tariffs.

“PLN always implements electricity tariff policies as determined by the Government through the Ministry of ESDM. For the April–June 2026 period, electricity tariffs remain fixed and have not changed from the previous period,” said Greg.

Furthermore, Greg explained that the increase in bills experienced by some customers may be influenced by changes in electricity consumption patterns due to factors such as weather conditions, rising temperatures, and increased household activities. “Increased activity at home leads to higher daily use of electrical appliances by customers,” he added.

Greg noted that members of the public can independently monitor their token purchase history and electricity bill payments. This monitoring can be conducted via the PLN Mobile application to help users understand and manage their electricity usage more efficiently.

To check usage history through PLN Mobile, users can open the application and select the ‘Token and Payment’ menu on the main page. Users can then click the ‘Add Customer ID’ button (if not already registered), enter their Customer ID, and select ‘Usage History’ for post-paid customers or ‘Token Purchase History’ for pre-paid customers.

“PLN also continues to urge customers to use electricity safely and wisely, including by regularly checking domestic electrical installations and unplugging unused electronic devices to keep energy consumption under control,” Greg concluded.