PLN Boosts Power Supply for Grand Hotel De Djokja to Support Hospitality Industry

PT PLN (Persero) has recorded a performance achievement in improving service quality to customers through the successful completion of a power change request at Grand Hotel De Djokja, a heritage hotel previously known as Grand Inna Malioboro (Hotel Garuda). Through PLN’s Yogyakarta and Wonosari Customer Service Implementation Unit (UP3), the electricity capacity for the B3 tariff customer was successfully increased from 1,110,000 VA to 2,770,000 VA to support the hotel’s growing operational needs while bolstering the tourism sector in the Special Region of Yogyakarta. General Manager of PLN UID Yogyakarta, Deri Prasetio Utomo, stated that this success is part of PLN’s commitment to delivering reliable electricity services to support business growth and the regional economy. “Reliable electricity supply is a crucial foundation for the growth of the business sector, including the hospitality industry, which is one of the main drivers of Yogyakarta’s tourism. Through fast, reliable, and customer-oriented services, PLN remains committed to providing energy that supports productivity, enhances business competitiveness, and adds value to regional economic growth,” said Deri Prasetio Utomo. Deri added that PLN continues to transform its services through digitalisation and improving the reliability of the electricity system so that every customer need can be met optimally. Meanwhile, Manager of PLN UP3 Yogyakarta and Wonosari, Agung Pratomo, explained that the power change process was carried out according to operational standards, prioritising occupational safety, work quality, and timely completion. “PLN remains committed to providing the best service for all customers, including the business and hospitality sectors which play an important role in supporting regional economic growth. We completed this power change at Grand Hotel De Djokja by prioritising work quality, safety, and reliability of electricity supply so that customers can run their operations optimally. We hope this service can provide added value for customers while supporting the development of the tourism sector in Yogyakarta,” explained Agung Pratomo. With the additional power capacity, Grand Hotel De Djokja now has a more adequate electricity supply to support all operational activities, from room services, meeting rooms, air conditioning systems, to various other supporting facilities. Executive Assistant Manager of Grand Hotel De Djokja, Rausyan Fikri, appreciated PLN’s service, which was considered fast, professional, and responsive during the power upgrade process. “We thank PLN for the fast, professional, and responsive service during the power change process at Grand Hotel De Djokja. As a heritage hotel that continues to transform to provide the best experience for guests, the reliability of the electricity supply is a very important factor. This power increase to 2,770,000 VA gives us the certainty to operate all hotel facilities optimally while supporting the improvement of service quality to guests. We hope the good synergy between Grand Hotel De Djokja and PLN can continue to support the progress of the tourism sector in Yogyakarta,” said Rausyan. Through the successful completion of this power change, PLN reaffirmed its commitment to providing reliable, fast, easy, and customer-oriented electricity services. In line with the company’s transformation, various electricity services are now more easily accessible through the PLN Mobile application, ranging from new connection requests, power upgrades, to complaint services. This effort is part of PLN’s contribution to creating a conducive investment climate, enhancing business competitiveness, and supporting economic and tourism growth in the Special Region of Yogyakarta.