Pertamina Takes Firm Action Against Rogue Tanker Drivers, Guarantees North Sumatra Fuel Supply
PT Pertamina Patra Niaga has taken firm action against tanker lorry drivers proven to have committed operational violations in the North Sumatra region.
The measure was carried out to strengthen distribution reliability while ensuring that fuel stock remains available and safe for the public.
VP Corporate Communication of Pertamina Patra Niaga, Kitty Andhora, explained that enforcing discipline in the field forms part of the company’s commitment to upholding occupational safety and security aspects.
She affirmed that the entire sanctioning process is conducted in accordance with the company’s internal regulations to ensure the quality of distribution services remains optimal.
“We give no tolerance to any violation that could disrupt the reliability of fuel distribution. The entire process is carried out in accordance with prevailing rules so that service to the public remains optimal,” she said in an official statement on Wednesday (15/7/2026).
Management assured that the disciplinary action against the individuals concerned did not in any way hinder daily operational activities. The company reported that the energy distribution system from fuel terminals to the petrol station network remains in a stable condition.
The company confirmed the measure has not disrupted operations. Fuel distribution to petrol stations in the Medan area is currently running normally and fuel stock is in a safe condition.
The enforcement of the rules is positioned as the company’s effort to safeguard the integrity of the national energy supply chain at the regional level. Through strict supervision, Pertamina Patra Niaga is committed to continually raising standards of safety and convenience for all customers in North Sumatra and its surrounding areas.
As is known, the public was briefly alarmed by reports of long queues at petrol stations in Medan, North Sumatra.
Pertamina Patra Niaga previously explained that this was triggered by rising fuel demand in recent days amid increased community activity, including the resumption of schooling and office work, which has driven up mobility.
Nevertheless, Kitty said the increase in fuel consumption in the Medan area was met with an accelerated strengthening of distribution capacity so that the public’s energy needs continue to be fulfilled without obstruction.
“As community activity has increased, fuel demand in Medan has risen by around 5-10% compared to the daily average. We immediately boosted distribution capacity by adding tanker lorries, strengthening distribution personnel and optimising operations, so services at petrol stations have now returned to normal,” Kitty explained.
As an acceleration measure, Pertamina Patra Niaga added 10 operational tanker lorries and 30 spot charter tanker lorries, and reinforced distribution personnel with an additional 34 Tanker Vehicle Crew (AMT) from the nearest Fuel Terminal plus support from 16 personnel from Bekangdam. The company is also continuing guidance and disciplinary enforcement against all operational partners to ensure the distribution process runs in line with safety, compliance and reliability standards.
In addition, the operations of the Medan Fuel Terminal and a number of petrol stations have been optimised for 24 hours to accelerate fuel distribution to the public. These efforts have yielded positive results. On 14 July 2026, distribution reached 104% of the daily target, with 149 tanker lorries deployed, or 115%.
At present, operations at the Medan Fuel Terminal have returned to normal and the entire fuel distribution process to petrol stations is running smoothly. Pertamina Patra Niaga continues to coordinate with regional government, security forces and all stakeholders to ensure reliable energy supply for the public.