Pertamina sanctions 86 fuel stations in Sulawesi for rule violations

Palu (ANTARA) - Pertamina has imposed guidance sanctions on 86 public fuel stations (SPBU) across the island of Sulawesi throughout 2026 for violating regulations.

“These guidance sanctions are part of Pertamina’s follow-up on the results of supervision and operational evaluations of fuel stations,” said Lilik Hardiyanto, Area Manager of Communication, Relations & CSR at Pertamina Patra Niaga Sulawesi Region, in a written statement received in Palu on Monday.

He stated that the measure is also an effort to ensure all fuel station operators carry out their operations and services in accordance with applicable standards and provisions.

Supervision of fuel stations is carried out on an ongoing basis to ensure service standards are applied consistently, and guidance sanctions also form part of improvement efforts whenever issues are found that require follow-up.

“If we find something that needs to be corrected, we take guidance measures so that operators can promptly make improvements and ensure similar incidents do not recur,” he said.

He explained that Pertamina remains committed to strengthening supervision and evaluation of fuel stations across its entire working area.

The step is taken to maintain service quality whilst ensuring fuel station operations run in accordance with established provisions.

“Distribution agencies/fuel stations are obliged to distribute fuel to the right targets, especially subsidised products such as Solar (diesel) and Pertalite. In addition, fuel stations are not permitted to hoard fuel for particular interests, and the use of QR codes is mandatory on every dispenser for subsidised products,” said Lilik.

Regarding publicly circulating information about vehicle registration documents (STNK), he said these are not a requirement for purchasing subsidised fuel at fuel stations and do not constitute national policy.

“As long as the government has not changed its policy, the rule on QR code usage remains in effect,” he said.

Members of the public can also submit information, feedback or complaints regarding fuel station services through Pertamina Customer Solution (PCS) 135, which serves customers 24 hours a day.