Optus, Satelindo sign deal

Optus, Satelindo sign deal

SYDNEY, Australia (AP): Optus Communications is linking with
Indonesia's first private telecommunications company, PT Satelit
Palapa Indonesia (Satelindo), with Optus providing training in
customer service expertise.

Optus said it would sign the US$1.56 million (A$2 million)
agreement next week and send six Optus customer service personnel
to Jakarta to help out Satelindo's staff over the next six
months.

Optus would help out on overall customer service techniques
including credit control and technical and training support.

Satelindo executive Laureen Cook said Optus would help the
company improve customer service in a increasingly competitive
environment.