Opensignal Analysis Shows Telkomsel Leading in 11 Real-World User Experience Metrics
Telkomsel continues to strengthen its leadership as Indonesia’s leading digital telecommunications service provider, winning 11 awards based on Opensignal’s analysis of real-world experience from millions of mobile network users.
The awards were announced at the MWC 2026 Barcelona event, affirming Telkomsel’s superior performance across important aspects of network experience – from download and upload speeds, video and gaming experience quality, network coverage and availability, to consistency of quality across Indonesia, across both 2G/4G and 5G services.
The achievements in 11 Opensignal metrics demonstrate Telkomsel’s network advantages that customers can directly experience in their daily lives:
Smooth streaming, fast downloads – Telkomsel leads in Download + Upload Speed Experience and 5G Download + 5G Upload Speed Experience, allowing customers to download and upload files faster with more responsive 5G connectivity.
Stable throughout the day – The Consistent Quality achievement reflects reliable daily experience for various needs, including streaming with best-in-class Video Experience + 5G Video Experience, and gaming with leading 5G Games Experience.
Widest coverage, leading 5G – Telkomsel excels in Coverage Experience + 5G Coverage Experience, and achieved 5G Availability, demonstrating strong signal reach and increasingly widespread 5G connectivity across various regions of Indonesia.
Wong Soon Nam, Director of Planning & Transformation at Telkomsel, stated: “Telkomsel thanks its customers for their trust. These achievements continuously motivate us to do better every day, providing a network that is genuinely faster, more stable, and can deliver comfort at every important moment in life. Going forward, we continue to strengthen network infrastructure and adopt the latest technology so that our customers’ digital experience becomes increasingly personal and seamless.”
Across 10 Indonesian regions analysed by Opensignal, Telkomsel demonstrated evenly distributed network quality, with 58 outright victories and 30 shared victories with other operators across various real-world mobile user experience metrics, reflecting the company’s commitment to delivering reliable networks to every corner of the country.