Online Drivers Reject 8% Commission Cut Limited to GoRide and GrabBike

Jakarta - Following President Prabowo Subianto’s directive on Labour Day, 1 May 2026, ride-hailing services GoTo and Grab Indonesia announced they would reduce their application commission to 8% starting 1 July 2026. This means driver partners will receive 92% of trip earnings, up from the previous 80%. However, GoTo and Grab Indonesia stressed that the commission reduction to 8% only applies to two-wheeled online motorcycle taxi (ojol) passenger transport services. This means online taxi drivers, or four-wheeled vehicles, are not included in the new scheme. Cargo couriers delivering packages are also excluded from the new 8% commission scheme starting next week. In its official statement, Grab Indonesia specifically mentioned the 8% commission is for the ‘GrabBike’ service. Similarly, GoTo specified the new commission for the ‘GoRide’ service. Responding to this, the Indonesian Transport Workers Union (SPAI) declared its rejection of the policy’s implementation. In an official statement received by CNBC Indonesia on Wednesday (24/6/2026), SPAI said the rejection was based on the policy contradicting Prabowo’s commitment on Labour Day. ‘[President Prabowo] stated that the 8% platform commission applies to all online transport workers such as ojol, online taxis, and cargo couriers,’ the statement read. ‘The Presidential Regulation means it covers all online transport workers performing passenger or goods delivery (including food) using two-wheeled, four-wheeled or more vehicles.’ Furthermore, SPAI considers that rules frequently issued unilaterally by applicators like Gojek, Grab, Maxim, InDrive, ShopeeFood, Lalamove, Deliveree, Borzo, Green SM and others occur because the worker status for ojol, online taxi, and cargo courier drivers has not yet been recognised. ‘The impact for online transport workers is an inhumane income of Rp 100,000 per day, below the minimum wage standard such as the Jakarta UMP of Rp 5.7 million. Likewise, working conditions are inadequate, with long working hours of up to 12-18 hours per day, which is highly prone to road accidents,’ the statement read. SPAI also highlighted the tendency for online transport worker partners not to receive workers’ rights such as decent wages, 8-hour working days, menstrual and maternity leave, disability support, social security, trade unions and collective bargaining. To this end, the union urged the government to ratify ILO Convention 193 on Platform Workers, which was approved for adoption at the 114th International Labour Conference (ILC) session last June. ‘Simultaneously, the government, namely the Ministry of Manpower, must immediately include these protection rules for ojol, online taxi and cargo courier drivers into the employment relationship in the discussion of the new Labour Law,’ concluded SPAI’s statement.