Ombudsman: Transparency Prevents Maladministration in Land Services
Jakarta (ANTARA) - The Ombudsman of the Republic of Indonesia (ORI) has warned that strengthening transparency and traceability at every stage of service is essential to prevent maladministration within public land services.
During a focus group discussion in Jakarta on Tuesday (22/9), the Vice Chairman of the Indonesian Ombudsman, Rahmadi Indra Tektona, stated that the land sector is highly vulnerable to maladministration, which requires collective attention.
“Maladministration does not only impact the service process, but can escalate into disputes and diminish public trust in public service providers,” said Rahmadi, as quoted from a statement confirmed in Jakarta on Wednesday.
To address this, he encouraged the strengthening of integrity and the prevention of maladministration within public land services.
Based on presented data, during 2025, the Indonesian Ombudsman received 23,596 public reports related to the agrarian/land sector, with 1,495 reports directed at the Ministry of Agrarian Affairs and Spatial Planning/National Land Agency (ATR/BPN).
Rahmadi explained that several forms of maladministration that could potentially occur in land services include failure to provide service, procedural deviations, protracted delays, abuse of authority, conflicts of interest, and discrimination.
To prevent these issues, the Indonesian Ombudsman is not only pushing for enhanced transparency and traceability at every service stage but is also urging oversight at various high-risk points, the strengthening of human resource integrity, and the management of complaints as part of an early detection system.
He also emphasised the vital role of Land Deed Officials (PPAT) in ensuring that land service processes run according to regulations.
“Caution in verifying parties, documents, authority, and the status of land objects is necessary to prevent problems from arising in the future,” he noted.
Furthermore, he stated that preventing maladministration and criminal acts in the land sector requires collaboration between service providers, PPAT, law enforcement agencies, and the public.
By strengthening oversight systems and integrity, he hopes that land services will become increasingly transparent, accountable, and provide legal certainty for the community.
The discussion, themed “Prevention of Maladministration and Criminal Acts to Realise Integrity-Based Public Land Services,” was organised by the Association of Land Deed Officials (IPPAT).
The event was held in conjunction with the 39th Anniversary of IPPAT to build understanding regarding the improvement of integrity and the quality of public services in the land sector.