Ombudsman: Fuel Distribution Must Be Free from Maladministration

The Indonesian Ombudsman has asserted that the distribution of fuel must be free from maladministration because it is a vital commodity. “Such practices include procedural irregularities, discrimination, and abuse of authority that can harm the public,” said Deputy Chairperson of the Indonesian Ombudsman Rahmadi Indra Tektona in a confirmed statement in Jakarta on Friday. The Ombudsman will continue to ensure its presence in fulfilling the basic needs of the community through distribution monitoring. One step that has been taken by the Indonesian Ombudsman is monitoring the distribution of Specific Fuel Types and Special Assignment Fuel Types in Surabaya, East Java, on Thursday (2/7). The monitoring was carried out together with the Downstream Oil and Gas Regulatory Agency, as a tangible implementation of the Indonesian Ombudsman’s duty as a state institution authorised to oversee the delivery of public services, including services by State-Owned Enterprises and private entities with special assignments. In this oversight agenda, the Indonesian Ombudsman used the perspective of effective, honest, open, and clean public service governance, as mandated in the Ombudsman’s goal of realising a democratic and prosperous rule-of-law state. “With participatory supervision synergising between the Ombudsman and BPH Migas, it is hoped that every citizen in East Java can obtain equitable access to energy without illegal levies or protracted distribution obstacles,” said Ghoffar. He also reminded all public service providers to seriously follow up on public complaints to maintain service integrity and improve the national legal culture. The Indonesian Ombudsman continues to be committed to overseeing every government energy policy so that it truly has a positive impact on people’s welfare, while also being at the forefront of eradicating discriminatory practices and maladministration in strategic economic sectors.