OJK Reveals Indonesia's Financial Services Sector Remains Strong Amid Global Pressures

The Financial Services Authority (OJK) has stated that Indonesia’s financial services sector remains quite stable despite the global economy facing various pressures.

This condition was one of the outcomes of the OJK Monthly Board of Commissioners Meeting held on Wednesday (30/09/2026). The Head of OJK’s Public Communications Directorate, Sekar Putih Djarot, noted that the global economic situation is still shadowed by uncertainty due to geopolitical conflicts, rising oil prices, inflation, and high interest rate policies.

Although the global situation is not yet fully conducive, Indonesia’s economic condition is considered relatively well-maintained. Inflation remains within the government’s target, and domestic consumption continues to serve as a pillar of economic growth.

One sign of the continued strength of the financial sector can be seen in the distribution of bank credit. OJK noted that as of August 202<0xA0>26, bank credit growth reached 13.65 per cent compared to the same period the previous year. Total credit distributed by banks reached approximately Rp9,178 trillion.

Investment credit showed the highest growth at 25.11 per cent. Meanwhile, working capital credit grew by 11.45 per cent and consumer credit grew by 5.07 per cent. Credit to large corporations also grew by 22.18 per cent, while credit to Micro, Small, and Medium Enterprises (MSMEs) grew positively by 2.32 per cent. This indicates that financing activities through banks are still operational, and both the public and the business world continue to have access to financing. On the other hand, OJK observes that issues related to illegal financial services and activities remain high.

From January to 14 September 2026, OJK received 527,389 service requests from the public through the Consumer Protection Portal Application (APPK). Of that number, 82,092 were complaints. The highest number of complaints came from the financial technology (fintech) sector with 36,435 complaints, followed by the banking sector with 26,091 complaints, and finance companies with 16,758 complaints.

OJK also received 35,438 complaints regarding illegal financial entities from the beginning of the year until 30 September 2026. The majority of these complaints related to illegal online loans, totaling 31,571 complaints, followed by illegal investments with 3,645 complaints, and illegal pawnshops with 222 complaints.

As part of OJK’s efforts, alongside relevant parties, to protect the public, the Indonesia Anti-Scam Centre (IASC) was established. Since it began operating in November 2024 until 30 September 2026, the IASC has received 702,342 reports of fraud.

From these reports, 1,372,483 accounts have been reported and verified. A total of 702,833 accounts have been blocked. The total funds of victims that were successfully blocked reached Rp811.1 billion, while the funds of victims that were successfully returned reached Rp207.16 billion, sourced from accounts in 24 banks used by perpetrators. These figures indicate that the public needs to be increasingly cautious when receiving investment offers, loans, or financial transactions via the internet.

In addition to supervising the financial sector, OJK is also taking specific steps to assist those affected by disasters. OJK is providing special treatment for credit and financing for debtors affected by the earthquake in East Nusa Tenggara (NTT). This policy applies to eight regencies: Ende, East Flores, Manggarai, West Manggarai, East Manggarai, Nagekeo, Ngada, and Sikka. This policy allows financial service institutions to provide special treatment to disaster-affected communities in accordance with applicable regulations.

Sekar Putih Djarot stated that OJK will continue to strengthen supervision and consumer protection so that the public does not become increasingly vulnerable to illegal financial practices or fraud.

OJK has also imposed sanctions on financial service providers that violate consumer protection regulations. As of 30 September 2026, OJK has imposed 76 sanctions in the form of written warnings and 43 fines totalling Rp8.73 billion for violations of consumer protection provisions, including those related to advertising, debt collection, and information transparency.

Given these conditions, OJK assesses that the national financial services sector still possesses sufficient resilience. However, the public is urged to remain vigilant and not to easily trust unclear financial offers, especially those promising large profits in a short period.