OJK implements QR codes on insurance broker registration certificates for verification
Jakarta (ANTARA) - The Financial Services Authority (OJK) is implementing QR codes on the Registration Certificates (STTD) for insurance brokers and reinsurance brokers, allowing for quicker, easier, and real-time verification of brokers’ identities and registration status.
“This QR code is not only a verification tool but also an instrument for enhancing trust in the industry,” said the Executive Head of Insurance, Guarantee, and Pension Fund Supervision at OJK, Ogi Prastomiyono, in his statement in Jakarta on Monday.
He added that this registration is expected to change behaviour in the insurance industry, where all parties must be accountable according to their profession and certifications.
“This step will make the insurance industry healthier, protect the industry, protect consumers, and operate more efficiently,” said Ogi.
The QR code-based STTD is seen as capable of increasing information certainty, minimising risks of interactions with unregistered parties, and supporting more effective supervision. Thus, the QR code is expected to become an instrument for enhancing trust in the industry.
OJK emphasises the important role of insurance brokers and reinsurance brokers as risk advisors bridging protection needs with market capacity.
The growth in the number of brokers and their contributions underscores the increasing relevance of strengthening governance and supervision of this profession.
As of 31 March 2026, there are 560 registered insurance brokers and 105 reinsurance brokers with OJK that have STTD.
OJK states that it continues to promote digitalisation in the insurance industry to improve operational efficiency, service accuracy, and supervision quality.
Strengthening integrated database foundations enables more precise information processing and supports quick, data-based policy-making.
OJK has also simplified the broker registration business process, which previously involved several systems and was still done manually.
All processes are now conducted end-to-end through one integrated system, namely the Integrated Licensing and Registration System (SPRINT).
According to OJK, this change improves efficiency, strengthens the database, and supports supervision quality, including through the automation of STTD number issuance by SPRINT.
OJK states that all developments carried out are in line with the Vision of the Insurance Roadmap 2023-2027, namely realising a healthy, efficient, and integrity-based insurance industry, strengthening consumer and public protection, and supporting economic growth through market deepening, increased inclusion, and financial stability.
The registration obligation for insurance brokers and reinsurance brokers is also in accordance with the mandate of Law Number 4 of 2023 on the Development and Strengthening of the Financial Sector (UU P2SK) and OJK Regulation (POJK) Number 24 of 2023 on Business Licensing and Institutionalisation of Insurance Brokerage Companies, Reinsurance Brokerage Companies, and Insurance Loss Assessment Companies.