OJK develops National Fraud Portal to handle fraud cases more effectively

The Financial Services Authority (OJK) is developing the National Fraud Portal under the Indonesia Anti-Scam Center (IASC) as an integrated platform to enable faster and coordinated handling of fraud cases, ensuring more efficient responses. Head of Financial Services Business Conduct Supervision, Education, and Consumer Protection at OJK, Dicky Kartikoyono, said in a written statement that the system would facilitate report collection, information sharing, and support transaction tracing for suspected fraud. The main goal of developing the National Fraud Portal is to enhance fraud case handling effectiveness, accelerate identification and follow-up processes, and strengthen inter-agency collaboration to protect the public from losses due to illegal financial activities. Dicky stated that OJK is currently coordinating with various stakeholders to develop the platform. “This process includes aligning governance aspects, operational readiness, and data integration to ensure the system operates effectively,” he said. He also stressed that OJK, through IASC, consistently strengthens synergy and collaboration with related industries, including telecommunications, to optimise complaint handling. Since the start of the year until 29 April 2026, OJK has received 14,232 complaints regarding illegal entities. Of these, the highest number relates to illegal online lending (11,753), followed by illegal investments (2,379) and illegal pawnbroking (100). Meanwhile, the Illegal Financial Activities Eradication Task Force (Satgas PASTI) has identified and shut down 951 illegal online lending entities and three illegal investment offers across various websites and apps that could harm the public. IASC has received 548,093 reports since its launch on 22 November 2024 until 29 April 2026. This includes 268,989 reports submitted by victims via financial sector businesses (banks and payment system providers) which were then entered into the IASC system, and 279,104 reports filed directly by victims into the IASC system. A total of 932,138 accounts have been reported, with 485,758 blocked. To date, the total blocked victim funds amount to Rp614.3 billion. IASC has also identified 106,477 phone numbers reported by fraud victims. Additionally, IASC has successfully returned Rp169.3 billion in victim funds, sourced from accounts in 19 banks used by fraudsters.