OJK Develops Financial Fraud Complaint App for the Public

The Financial Services Authority (OJK) is developing the Indonesia Anti-Scam Application as a bridge for the public to lodge complaints about financial fraud cases. Dicky Kartikoyono, Chief Executive of Behavioural Supervision of Financial Service Business Actors, Education and Consumer Protection at OJK, stated at the ‘Financially Empowered Women: Family Financial Literacy for Realising a Prosperous Society’ event that the application would become an alternative complaint channel besides the Indonesia Anti-Scam Center (IASC) portal. “In the near future, we are trying to develop an application that must be on mothers’ mobile phones, namely the Indonesia Anti-Scam Application. Complaints can be made via the application, besides of course through the scam centre portal (IASC),” said Dicky Kartikoyono in Jakarta on Tuesday. He explained that the application’s development aims to protect all consumers in the financial services industry, while simultaneously increasing public financial access. Not only building a complaint platform, the authority is also continuously strengthening public financial literacy through the National Financial Intelligence Movement (GENCARKAN). “In 2025, we conducted 37,000 financial education activities and reached 4.5 million participants throughout Indonesia,” said Dicky. In addition, OJK also has the Financial Education Learning Management System (LMSKU) platform as an online learning website related to financial tips and tricks, financial literacy series books, and the dedicated financial literacy social media account Sikapi Uangmu. Specifically for the sharia finance segment, the public can access the Sahabat Ibu Cakap Literasi Keuangan Syariah (SICANTIKS) platform, which has to date educated 16,000 participants across Indonesia. Dicky conveyed that his agency has also established 39,000 Financial Literacy Ambassadors, with 1,665 of them coming from women’s groups and housewives. To double the reach of the financial education programme, he said OJK will collaborate with the Family Welfare Empowerment Mobilisation Team (PKK), which currently has up to 6 million cadres. “This commitment certainly demonstrates our alignment with all mothers to carry out economic transformation through family financial management transformation,” he said. From 1 January to 20 May 2026, OJK has held 1,792 financial education activities reaching 8,242,841 participants, one of which was through the Sikapi Uangmu digital platform which has published 153 educational contents with a total of 1,375,711 viewers. Additionally, there are 9,435 LMSKU users with a total of 7,644 module accesses and the issuance of 5,625 module completion certificates.