OJK Develops Financial Fraud Complaint App for the Public
The Financial Services Authority (OJK) is developing the Indonesia Anti-Scam Application to serve as a bridge for the public to report cases of financial fraud.
The Chief Executive of Supervision of Financial Service Provider Conduct, Education, and Consumer Protection at OJK, Dicky Kartikoyono, stated during the event “Empowered Women Financially: Family Financial Literacy to Realise a Prosperous Society” that the application will serve as an alternative complaint channel alongside the Indonesia Anti-Scam Center (IASC) portal.
“In the near future, we are attempting to develop an application that should be present on every woman’s mobile phone, namely the Indonesia Anti-Scam Application. Reporting can be done via the application, in addition to the scam centre (IASC) portal,” Dicky Kartikoyono said in Jakarta on Tuesday.
He explained that the development of the application aims to protect all consumers within the financial services industry while simultaneously increasing public access to finance.
In addition to building a complaint platform, the authority is also continuing to strengthen public financial literacy through the National Financial Intelligence Movement (GENCARKAN).
“In 2025, we are conducting 37,000 financial education activities, reaching 4.5 million participants throughout Indonesia,” said Dicky.
Furthermore, OJK possesses the Financial Education Learning Management System (LMSKU) platform, which serves as an online learning website for financial tips and tricks, financial literacy book series, and the dedicated financial literacy social media account, Sikapi Uangmu.
Specifically for the Sharia finance segment, the public can access the Sahabat Ibu Cakap Literasi Keuangan Syariah (SICANTIKS) platform, which has educated 16,000 participants across Indonesia to date.
Dicky noted that they have also formed 39,000 Financial Literacy Ambassadors, 1,665 of whom are from women’s groups and housewives.
To double the reach of financial education programmes, he stated that OJK will collaborate with the Family Welfare Empowerment Driving Team (PKK), which currently consists of up to 6 million cadres.
“This is a commitment that demonstrates our support for all women in undertaking economic transformation through the transformation of family financial management,” he said.
From 1 January to 20 May 2024, OJK has organised 1,792 financial education activities reaching 8,242,841 participants, partly through the digital platform Sikapi Uangmu, which has published 153 educational contents with a total of 1,375,711 viewers.
Additionally, there are 9,435 users of the LMSKU, with a total of 7,644 module accesses and the issuance of 5,625 module completion certificates.