National Land Agency

National Land Agency

From Media Indonesia

My nephew went to the Central Jakarta office of the National Land Agency on Oct. 21 to transfer building user rights into proprietary rights for my property on Jl. Tanah Abang V. He had in his possession a letter of authorization from me and all the required documents to support the application.

Having queued for some time, my nephew submitted the application at the appropriate counter. The official receiving the application studied the file and after a while stamped it and marked it as No.242 - March 17, 1999. He said: "You return here on March 17, 1999."

The complete file having been returned, I do not understand the instruction. It would perhaps have been more logical if the official had said: "This counter is closed until March 16, 1999."

It is with good intention that I want to follow up on the new government regulations on land titles. The issuance of new rights would yield the state treasury sizable amounts of money.

I appeal to the Minister of Agriculture and the head of the Land Agency and all their staff to give better service to the public.

A.S. GILL

Jakarta