Mysterious

Mysterious telephone bill

From Kompas

I am a Depok resident and have two fixed telephone lines from Telkom. I usually pay my bills on time and use my telephones as efficiently as possible.

Last month, however, there was a big jump in the amount on the bills. The printout showed that these numbers were used several times to contact a TV quiz telephone number and the expensive Japati.

While waiting for my claim to be settled, the telephone numbers could be used to receive incoming calls only. Besides, I had to pay a fine on late payment.

Unfortunately, the response to my claim, which came a month later, was that I still had to pay the Japati charges because the call was made from my telephone numbers.

I was really disappointed with this response. I have refused to pay until Telkom can prove beyond any shadow of doubt that I used my telephone numbers to contact Japati number.

Telkom should realize that there are always hackers that can penetrate the security wall of, for example, banking services, and the Internet. Isn't it possible that the same thing has happened to Telkom?

Once again I refuse to pay the bill even if Telkom decides to cancel my telephone numbers.

HEIDY JONATHAN Depok, West Java