Mobile Operators to Report on Internet Quota Expiry Options Tomorrow
Bandung, CNBC Indonesia - Mobile operators are planning to report on their preparations regarding rollover and non-rollover quota options. This follows the issuance of Circular Letter Number 4 of 2026 from the Minister of Communication and Digital on 28 August 2026, concerning the Obligation to Fulfil Service Choices and Protection of Remaining Quota.
The Executive Director of ATSI (the Indonesian Telecommunications Provider Association), Marwan O. Baasir, explained that discussions have been held over the past month regarding which options will be provided. All decisions also take into account the specific business models of each mobile operator.
“Indeed, tomorrow, the 28th, operators are required to report on the progress of their preparations. This is what we are currently communicating; hopefully, by tomorrow, the 28th, the report will be submitted,” said Marwan when met in Bandung on Sunday (27/9/2026).
Furthermore, he explained several notes regarding the protection of non-rollover users. Referring to the Constitutional Court ruling and the Circular Letter, users will receive protection by being able to choose from the provided options.
Meanwhile, mobile operators will consider options that align with their business models, specifically those that allow for the provision of protection.
Marwan cited other forms of protection as an example, meaning mobile operators have the authority to innovate. This could take various forms, such as extensions, points, or lucky draws.
“That might be part of the innovation. That is what we are still discussing,” he said.
Calculations regarding the operators’ business models are also being applied to the rollover option. This is the option currently being finalised within the operators’ business models.
“So, during this past month, we have been discussing, and tomorrow we will submit our report,” said Marwan.
The Circular Letter contains several provisions regarding user quotas. One of these mandates that operators provide service choices so that customers can determine mechanisms according to their needs.
Additionally, other obligations include providing education and information to customers regarding pricing, quota volume, validity periods, usage segmentation, fair usage policies, service end dates, and the treatment of remaining quotas. All information must be presented in a simple, clear, and easily understandable manner.
Operators have been given a deadline of 28 September 2026 to submit their reports on the fulfilment of these obligations. Furthermore, the Ministry of Communication and Digital has requested periodic reports on the progress of these obligations on a monthly basis.