MMSGI Integrates HR Data and Services Through Digital Technology
JAKARTA — MMS Group Indonesia (MMSGI) has integrated its human resources management through the implementation of the Workday digital platform. The system brings various administrative processes and employee data together in one platform to improve service effectiveness and support corporate decision-making.
Before the transformation, some administrative processes and employee data management were still handled manually or through separate systems in each business unit. This prompted MMSGI to develop a more centralised HR management system.
Using Workday as an integrated Human Resources Information System (HRIS), employees can access services independently, including applying for leave, recording attendance, viewing payslips and checking organisational information.
Management also has access to more centralised workforce data and analytics to support planning and decision-making. The integration has further strengthened the standardisation of HR processes, transparency in approval workflows, data governance and collaboration across business units.
Alongside developing the system, MMSGI adopted a change-management approach to help employees adjust to new working processes. The company appointed representatives from various business pillars as Change Agents, ran a Train the Trainer programme, and held internal communications campaigns and sessions to support use of the system.
MMSGI CEO Sendy Greti said digital transformation was not merely about adopting technology, but also about changing how the organisation works.
“For MMSGI, digital transformation is not simply the adoption of technology; it is about building a more effective and integrated way of working that can create value for the organisation. We want to ensure that technology makes employees’ work easier, strengthens collaboration and helps the company make better decisions. Ultimately, an organisation’s strength lies in the quality of its people and their continued development,” Sendy said in a statement on Thursday (12 November 2026).
Sendy said employee readiness was also an important part of the transformation. The company wants to ensure technology can support day-to-day work while improving the organisation’s ability to respond to business needs.
The integrated system also supports the development of workforce analytics, talent management, succession planning and the automation of HR processes.
For its implementation of the technology, MMSGI received Bronze in the Excellence in the Use of HR Tech category at the 2026 HR Excellence Awards Indonesia. The awards ceremony was held in Jakarta on Friday (6 November 2026).