Ministry of Law Continues 'Pasti Ada Solusi' Programme for Responsive Public Service
The Ministry of Law is continuing its ‘Pasti Ada Solusi’ (Surely There is a Solution) programme, a commitment to providing responsive and solution-oriented public services. Initiated by Minister of Law Supratman Andi Agtas, the forum serves as a space to absorb aspirations and resolve public complaints swiftly and thoroughly. Supratman appreciated the direct input from the public and stressed that periodic evaluations must continue to improve transparency and public service. The government is committed to using public criticism and suggestions as the foundation for improving service time estimates, the legal strength of regulations, and the resilience of the ministry’s data storage systems. Speaking virtually on Friday (12/6), Supratman called on the public to continue helping the Ministry of Law consistently deliver the best service.
Inspector General of the Ministry of Law, Commissioner General Hendro Pandowo, stated that through the second edition of the forum, the Directorate General of Intellectual Property (DJKI) and the Directorate General of General Legal Administration (AHU) were deployed to directly address various obstacles in the fields of trademarks, copyrights, patents, and citizenship status. Hendro expressed hope that the activity would continue as it implements the ministry’s core values, which are oriented towards public service.
Director General of Intellectual Property, Hermansyah Siregar, explained that the most frequent public complaint is the desire for faster and more practical verification and issuance of intellectual property certificates. In response, DJKI is preparing a technology-based system update to overcome the limitations of manual verification. Hermansyah stated that while prioritising simplification and acceleration, the principle of prudence will not be sacrificed to ensure robust legal protection for original rights holders. To boost awareness among MSMEs and creative economy players, DJKI is implementing massive short-term and long-term tactical strategies. Short-term measures include virtual outreach, visiting community economic centres, and preparing registration incentive packages. For the long term, DJKI is collaborating with the Ministry of Basic and Secondary Education to incorporate intellectual property education into the mandatory curriculum from elementary to high school levels. The government has also confirmed the establishment of 1,266 Intellectual Property Centres across various universities in Indonesia to facilitate the downstreaming of scientific research into commercial sectors. Hermansyah added that the ultimate goal is to open access to real capital for local business actors, noting that the government has disbursed an IDR 10 trillion budget this year for intellectual property-based financing, allowing certificates for trademarks, patents, and copyrights to be used as collateral for bank loans.