Ministry of Hajj: Departing for Umrah via Hajj Dormitory Scheme Not Mandatory
Ministry of Hajj and Umrah Spokesperson Maria Assegaf stated that the scheme for umrah departures to the Holy Land through hajj dormitories is not mandatory for all pilgrims. According to her, the policy known as the One Stop Service is optional.
“We need to convey that this One Stop Service is an option, not mandatory,” said Maria, as quoted from the Ministry of Hajj and Umrah website on Sunday, 15 February 2026.
She explained that the One Stop Service was originally designed to provide integrated services for pilgrims. The government is collaborating with Garuda Indonesia, the state-owned airline, to provide this service. Under this scheme, Maria said, all umrah departure processes would be handled from the dormitory, including passport checks, flight check-in, and shuttle services from the hajj dormitory to the airport.
Maria said the scheme is designed to minimize congestion and waiting times for pilgrims at the airport. “However, we underline that this service is optional,” she said.
Previously, Deputy Minister of Hajj and Umrah Dahnil Anzar Simanjuntak’s statement that umrah pilgrims must depart from hajj dormitories during a meeting with the DPR Legislative Body drew scrutiny. On that occasion, Dahnil said the government is preparing new regulations requiring pilgrims to go through hajj dormitories before flying to the Holy Land.
The Gerindra Party politician said the policy was a direct order from President Prabowo Subianto. The President, he said, wants to strengthen the hajj economic ecosystem and the national airline industry.
“How do we do it? So now we are designing a system where umrah pilgrims will depart from hajj dormitories,” said Dahnil during a working meeting with the DPR Legislative Body in Senayan, Jakarta, on Thursday, 12 February 2026.
“And Garuda Indonesia will provide all departure facilities—for example, umrah pilgrims will have their check-in and all processes completed at the hajj dormitory,” Dahnil added.