Ministry of ATR/BPN to Implement 'First In, First Out' System for Land Document Processing
The Ministry of Agraria and Spatial Planning/National Land Agency (ATR/BPN) will soon implement a ‘first in, first out’ policy in the management of land deed documentation to provide fair services to the public.
“During our surveys and spot checks in 10 large land offices, we found instances where applications submitted today were completed immediately, while those submitted yesterday remained unfinished, or even went unexamined for up to three months,” said the Director General of Rights Determination and Land Registration (Dirjen PHPT) of the Ministry of ATR/BPN, Asnaedi, in Jakarta on Tuesday.
According to him, this condition resulted in uneven land services for the public, as surveys and spot checks revealed that processes were significantly faster when officials had personal acquaintances with Land Deed Officials (PPAT).
To address this, Asnaedi stated that the Ministry of ATR/BPN will enforce a ‘first in, first out’ system, ensuring that the first applications received are the first to be processed.
Consequently, if a file remains unresolved, it will automatically be deemed inspected and completed within three days. This is expected to prevent prolonged land document processing.
“After our observations, we found that familiarity with PPATs played a role. Therefore, we are implementing two measures simultaneously, starting with ‘first in, first out’. Furthermore, if a file is not inspected within three days, it will be considered officially reviewed,” he stated during a hearing with Commission II of the House of Representatives (DPR-RI).
He added that the Ministry’s move was prompted by widespread reports regarding excessively long land document processing times.
Despite Standard Operating Procedures (SOP) stipulating a maximum of five working days, findings showed that processing could take between three to six months.
“We have proclaimed that transfers should take an average of five days at land offices through priority services. However, our surveys show that members of the public reported rights transfer processes taking anywhere from three to six months,” he added.