Mekari Talenta Strengthens AI Capabilities for HR Transformation

Mekari Talenta is expanding its artificial intelligence (AI) capabilities to help human resources (HR) teams in Indonesia transform from administrative functions into strategic business partners. This move addresses industry pressure demanding that HR contribute directly to data-driven decision-making. Currently, HR professionals are required to perform dual roles: maintaining daily operations such as payroll and attendance, while also acting as strategic partners who determine policies regarding productivity and talent risk. With limited staff and rising expectations from millennial and Gen Z employees, AI is now becoming an active part of the decision-making process, not just a support tool. The PwC Global Workforce Hopes & Fears Survey 2025 revealed that 69 percent of workers in Indonesia use AI, higher than the global average of 54 percent. However, daily usage is only at 16 percent, indicating significant untapped potential. Meanwhile, the Mercer Global Talent Trends 2026 report noted a priority gap, with 63 percent of C-suite executives focusing on AI integration for job redesign, while HR remains more focused on improving employee experience. To address these challenges, the Cloud HCM Software solution from the Mekari ecosystem introduced Mekari Airene, which is integrated directly into daily HR workflows. The system is supported by four main pillars: a centralised Data Platform, Agentic Capabilities for automated task execution, AI Guardrails for compliance, and an Offline LLM that ensures sensitive data security on Mekari’s internal servers. As part of the ecosystem, data in Mekari Talenta flows automatically to other products such as Mekari Sign, Flex, Expense, Jurnal, and Klikpajak. CEO of Mekari, Suwandi Soh, stated that the technology is designed to provide enterprise-grade tools with deep local understanding. ‘AI does not replace the role of HR, but frees them from repetitive administrative work so they can return to their most important role: developing people,’ he said. Stevens Jethefer, Head of Business at Mekari Talenta, added that AI adoption is about the quality of decisions. ‘When routine processes run automatically and data is presented clearly, HR steps up to become a strategic partner that helps determine business direction,’ he concluded.