Maxim Provides Free BPJS Ketenagakerjaan Protection for Disabled Drivers

Maxim, one of Indonesia’s online transportation platforms (e-hailing), has introduced a groundbreaking initiative to enhance the protection and welfare of its driver partners by launching a comprehensive social protection programme, including free BPJS Ketenagakerjaan coverage for drivers with disabilities. This step is the first in the industry, where the company systematically provides comprehensive protection for vulnerable groups within its ecosystem. Through this initiative, Maxim provides free BPJS Ketenagakerjaan membership to all disabled drivers in various operational cities across Indonesia. The programme complements the protection previously offered through the Yayasan Pengemudi Selamat Sejahtera Indonesia (YPSSI), which includes accident risk benefits for both drivers and passengers. Previously, Maxim has provided free BPJS to more than 3,000 driver partners. Now, the programme’s scope has been expanded so that all disabled drivers who meet the requirements—such as having an active driving licence and using vehicles adapted to safety standards—can enjoy the same benefits. In addition, Maxim implements a zero percent application commission policy for disabled drivers. This policy allows partners to receive 100 percent of the income from each order. Besides financial support, the company also provides special training to ensure passenger safety and comfort, as well as assistance in processing documents and adapting vehicles to meet needs. Director of Development at Maxim Indonesia, Dirhamsyah, emphasised that this programme is part of the company’s long-term strategy to build an inclusive transportation ecosystem. “For the first time in the e-hailing market, we affirm that disabled drivers are full partners, not just recipients of social assistance. They work on equal terms with additional protection from the company,” he stated. He added, “Free BPJS and zero percent commission are not just support, but an investment in the sustainability of services and equitable opportunities in the digital economy.” This step is regarded by several analysts as a breakthrough that could change the direction of competition in the online transportation industry. So far, competition has focused more on pricing and service speed. The presence of this programme demonstrates a new approach that emphasises social protection and inclusivity. Amid discussions on the commission-sharing scheme between companies and driver partners, Maxim’s step is seen as a concrete action in supporting the most vulnerable groups. In addition to strengthening the company’s image, this policy also has the potential to increase regulators’ trust in the e-hailing industry in Indonesia.