Maxim Office Sealed in Yogyakarta as Delivery Drivers Demand Four Key Changes
Dozens of Maxim online motorcycle taxi (ojol) partners in Yogyakarta held a protest in the courtyard of the Maxim office on Jalan Seturan, Depok, Sleman, Yogyakarta, on Wednesday (23/09/2026). The partners highlighted concerns regarding the paid ‘Turbo’ programme, trip fare adjustments, transparency of deductions, and the continuous increase in the number of driver partners amidst limited orders.
A driver representative, Rianti, stated that one of their primary demands is the abolition of the Turbo programme, which requires drivers to pay a specific fee to gain access or opportunities to receive orders.
“As individuals and as the Maxim community in Jogja, we demand the abolition of the Turbo programme because it is openly killing our income,” she said during her oration.
According to her, the existence of the Turbo programme makes it difficult for drivers who have not registered for the programme to obtain orders. Consequently, this situation further burdens drivers whose income depends on the number of daily orders.
In addition to requesting the abolition of Turbo, drivers are also urging Maxim to temporarily halt the recruitment or registration of new drivers. They believe the number of available drivers in Yogyakarta is already too high and disproportionate to the number of incoming orders.
This was also conveyed by Wuri, the Chairperson of the Wadah Komulated Driver Aktif Yogyakarta (WAKANDA), who stated that they are requesting a moratorium on the acceptance of new drivers. According to him, the issue faced by drivers currently is not only about the application programme but also the imbalance between the number of drivers and order demand.
“Because the number of orders compared to the number of drivers in Jogja is disproportionate. There are more drivers than there are orders,” Wuri explained.
Partners also questioned administrative fee deductions, which they deem non-transparent. Rianti stated that the applied deduction should be 8 per cent. However, according to her, there are other deductions that are larger and more burdensome for the partners.
“We demand transparency regarding deductions because, according to the mechanism, it is 8 per cent, but in reality, for us, it is more than 8 per cent,” said Rianti.
Besides the issues with Turbo and the number of drivers, other demands relate to trip tariffs. Wuri stated that they are requesting tariff adjustments based on distance.
He mentioned that the tariffs implemented by Maxim in Yogyakarta are considered to be below the tariff limits set by the Ministry of Transportation.
“It should be Rp 2,000 for the Jogja area, but they are applying Rp 1,800 to Rp 1,900. And for the shortest distance tariff, they are applying Rp 7,800,” said Wuri.
He also highlighted the issue of Value Added Tax (VAT), which he claims is still being charged to the drivers.
“Furthermore, drivers are still being charged VAT. This is something that should not be borne by the drivers, yet it is being charged to them,” he added.
Responding to this, the management of Maxim Yogyakarta, as the application provider, explained that they are currently following up on the aspirations and feedback submitted by the driver partners in Yogyakarta.
During this protest, the crowd also proceeded to seal the Maxim Yogyakarta office as a form of protest until they receive clarity regarding the demands that have been presented.