Manggala Health Screening Center

Manggala Health Screening Center

From Kompas

Last November my company sent its employees for a general checkup to the Manggala Health Screening Center in the Manggala Wanabhakti building on Jl. Gatot Subroto, Jakarta.

Manggala's service turned out to be time consuming and lacking in professionalism. The checkup took up to six hours, not because of the great number of tests but because of the waiting time between tests.

A Manggala official said that the delays were due to certain employees having to perform more than one task, thus upsetting any idea of a schedule. Even more ludicrous was the explanation given by another official: The service was slow because the client paid a certain amount for a certain type of package and therefore could not expect to be served quickly.

It was irritating to see that some clients got preferential treatment with a minimum of waiting time.

Doubts about the accuracy and validity of the tests also arose. The doubts seem to be well founded. One of my friends found an irregularity in the results received. His blood group had been changed from "O" to "B". Can a blood group change? Who is responsible for this error?

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