Manage Your Homecoming Journey: 73,000 Vehicles Expected to Use Waru-Juanda Toll Road
SURABAYA — Approximately 73,000 vehicles are expected to traverse the Waru-Pandaan toll road during the peak Eid homecoming travel period.
This was announced by Citramargatama Surabaya’s Operations Manager, Arif Fathon, to the Merapah Trans-Java 2026 team when met at the Juanda toll gate.
The Merapah 2026 programme received full support from the Indonesian Toll Road Association (ATI), PT Jasa Marga (Persero) Tbk, Honda Prospect Motor (APM), ASTRA Infra, PT Citra Marga Nusaphala Persada Tbk, and Waskita Toll Road.
The peak homecoming traffic on this toll road, which serves as a critical access route to Surabaya’s Juanda Airport, occurs in two waves: 13 March 2026 and 17 March 2026.
“The homecoming traffic actually comes in two waves. The 13th will be moderate, but nowhere near the volume on the 17th. Our projection is that 73,000 vehicles will occur on 17 March during the peak homecoming period,” Arif explained.
To anticipate vehicle congestion on the Waru-Juanda toll road, Citramarga Surabaya is coordinating with the Ministry of Public Works, the Ministry of Transportation, and the National Police.
“Specifically during the homecoming travel period, we are implementing preparations and directives from policymakers to deliver the best service to road users,” he said.
“When traffic disruptions are detected, our personnel immediately inform field officers to provide prompt assistance,” Arif added.
Citramargatama Surabaya has also established a customer service telephone line at 031-8497777 and regularly distributes traffic information for the Waru-Pandaan toll road through various social media channels.
Despite consistent high traffic volumes, the Waru-Juanda toll road does not require traffic engineering intervention. According to Arif, traffic can be managed simply by deploying staff and equipment at toll gates.
“When queues form, we increase personnel at the toll gate and deploy three mobile reader units to expedite gate queues,” he explained.
“And do not forget that sufficient toll card balances are crucial. Insufficient balances cause problems and create longer queues,” he concluded.