Malaysia to train cabbies

Malaysia to train cabbies

KUALA LUMPUR (Reuter): Malaysia plans to send taxi-drivers on
a course to make them more endearing to passengers, the national
Bernama news agency reported yesterday.

The three-day course for cabbies in Kuala Lumpur and
surrounding areas, due to start in April, aims to enhance their
knowledge and discipline and raise the quality of their service,
Bernama quoted Commercial Vehicles Licensing Board secretary Musa
Taib as saying.

Musa said there were three parts to the course -- traffic
regulations and licensing laws; administration, history and
economy of Malaysia; and service quality and communication and
understanding of passengers' needs.