Luggage supervision

Luggage supervision

From Bisnis Indonesia

Early this month I returned from an overseas trip. My two suitcases were labeled "priority", which meant that my luggage should have been taken out of the aircraft before those of the other passengers.

Baggage should remain under the supervision of the airline companies when it is on the conveyor belts because, as often can happen, people not paying attention might take the wrong baggage.

After I had waited for more than 20 minutes, I did not see any sign of my baggage. Feeling uneasy and restless, I asked a member of the airport staff, at the incoming end of the conveyor belt, where my luggage was, only to be told that there was no baggage left. Finally I noticed that my luggage was lying near a somewhat thin man.

When I went to collect it, the man pretended to look around, as if he was searching for something. I did not know what he was really doing and was not suspicious of him. Even so, I hope the airline's staff takes better care of its passengers' luggage, until such time as it can be collected by its owners.

JOHNY IDRIS

Banyuwangi, East Java