LSI Survey: Public Satisfaction with West Java Governor Dedi Mulyadi Reaches 95.4 Percent

The Indonesian Survey Institute (LSI) has released findings showing that public satisfaction with the performance of Dedi Mulyadi, known as KDM, as Governor of West Java has reached 95.4 per cent. The figure was obtained from a public evaluation survey conducted between 2 and 9 July 2026, involving 800 respondents proportionally across all regencies and cities in West Java.

LSI Executive Director Djayadi Hanan said the high level of satisfaction with Dedi Mulyadi’s performance was caused by several factors, including evaluations of the economy and governance that generally reflected a positive response.

“Some 44 per cent of the public rate the economy as average, and more than 60 per cent rate the conduct of governance as good,” said Djayadi Hanan at the release of the “Survey Findings on Public Evaluation of the West Java Provincial Government’s Performance” in Bandung on Thursday, 23 July 2026. According to him, these two indicators influenced the public’s positive evaluation in the form of satisfaction with West Java Governor Dedi Mulyadi.

Of the total satisfaction rate of 95.4 per cent, according to the survey presentation, 39.3 per cent of respondents said they were very satisfied, whilst 56.1 per cent said they were fairly satisfied. Meanwhile, respondents who were less satisfied stood at 3.3 per cent, and those not satisfied at all at 0.5 per cent. A further 0.8 per cent of respondents answered that they did not know or gave no answer.

Djayadi added that the satisfaction level was also influenced by public evaluations of various government programmes and services, such as infrastructure, health, education, cooperatives, and various other programmes directly related to the lives of West Java residents. “So those three factors influence the very high positive perception of the Governor of West Java in this survey,” he said.

Djayadi did not deny that KDM’s personal character or persona also contributed to the survey results, as the West Java Governor for the 2025–2030 term is extremely popular among the public. He even assessed the governor’s popularity as reaching almost 100 per cent, meaning that virtually all West Java residents know who KDM is.

“The public considers the style of communication KDM has built to be very down-to-earth, with a human touch and connected to everyday life across various layers of society,” he said. “I think this also influences the public’s positive evaluation of his performance.”

He added that KDM’s efforts to maximise the use of social media to communicate with the public also boosted public satisfaction. The LSI survey recorded that 84 per cent of West Java residents are connected to the internet, with the majority using it to access social media. “So the public’s positive evaluation of KDM is also influenced by the positive information or content that Dedi Mulyadi conveys almost every day,” he said.

In terms of programmes, the survey showed the highest appreciation was for infrastructure development and basic services. Meanwhile, the economic sector remains the main challenge for the government, although more than half of respondents still expressed satisfaction with its performance.

LSI also measured public response to a number of priority programmes of the West Java Provincial Government. In education, the New Student Admission System (SPMB) for senior high schools, vocational schools, and special needs schools; the Private Partnership School (SSK) policy supported by government funding; and the Sekolah Manusia Unggul (Maung) programme received support from the majority of residents who knew about them. “However, public awareness of these various programmes is still relatively low, at below 50 per cent,” he said.

According to Djayadi, KDM’s current task is to maintain this positive evaluation and prevent it from declining. Although overall satisfaction is above 90 per cent, positive public evaluations in a number of areas remain below 50 per cent. These areas include Pangandaran, Tasikmalaya, West Bandung, and others. Djayadi suggested that the less than satisfactory evaluations from residents in these areas should be a point of attention for KDM in his communication and governance.

Furthermore, with KDM’s exceptionally high popularity in West Java, it is certainly not easy for West Java Deputy Governor Erwan Setiawan to match him in terms of public recognition. However, this phenomenon is common in any province, particularly since it is usually the governor, rather than the deputy governor, who appears in public. “The division of tasks is such that one deals more with the public, whilst the other perhaps focuses more on internal bureaucracy. So this is a phenomenon we find everywhere,” said Djayadi.