LPG scarcity and Pertamina

LPG scarcity and Pertamina

From Warta Kota

Kerosene was recently scarce in Tangerang and Bekasi. Now
liquefied petroleum gas (LPG) is hard to find in both areas for
no apparent reason. Its producer, PT Pertamina, should be able to
explain.

According to public observations, since its conversion into a
limited liability company, PT Pertamina has tended to remain
closed to society. Before the status change, it would always
respond to consumer complaints at least through its spokesman.

In the current era of free competition Pertamina should care
more for its consumers in order not to be abandoned. Foreign
private firms are now eyeing the businesses controlled by
Pertamina.

Before it is too late, Pertamina should learn how to
communicate with consumers and change its attitude.

ABDUL WAHID
Bekasi, West Java