LPG scarcity and Pertamina

LPG scarcity and Pertamina

From Warta Kota

Kerosene was recently scarce in Tangerang and Bekasi. Now liquefied petroleum gas (LPG) is hard to find in both areas for no apparent reason. Its producer, PT Pertamina, should be able to explain.

According to public observations, since its conversion into a limited liability company, PT Pertamina has tended to remain closed to society. Before the status change, it would always respond to consumer complaints at least through its spokesman.

In the current era of free competition Pertamina should care more for its consumers in order not to be abandoned. Foreign private firms are now eyeing the businesses controlled by Pertamina.

Before it is too late, Pertamina should learn how to communicate with consumers and change its attitude.

ABDUL WAHID Bekasi, West Java