Lost baggage

Lost baggage

From Suara Pembaruan

I would like to relate my experience, flying Singapore Airlines (SQ 017) from Vancouver to Singapore on May 30, 1994 and the next flight (SQ 154) to Jakarta on June 1, 1994.

I took two pieces of luggage with me on those flights. When I arrived at Soekarno-Hatta airport I could not find my luggage with tag No BAH CGKSQ25089. I contacted Singapore Airlines in Vancouver immediately, and was told that my luggage was sent on the same flight. The luggage has still not been found.

What is more surprising is that I had another mishap on my second journey from Toronto to Jakarta, with a transit in Korea. I also had two pieces of luggage with me. From Toronto I flew Air Canada flight No AC 899 on Oct. 29, 1994, and from Korea to Jakarta I flew Korean Air flight No KE 627 on Oct. 31, 1994. Again I could not find my luggage, No AC518345 on arrival at Soekarno-Hatta in Jakarta. I contacted Korean Air in Jakarta several times to inquire about my lost baggage, but they could not find it.

I cannot help wondering about the bad luck that has befallen me -- twice. I am sure the same thing also happens to other passengers. Reports in the media often relate that irresponsible persons in the Soekarno-Hatta airport cause the loss of the passengers' luggage.

These sorts of incidents will surely hinder the government's effort to promote tourism, a very potential sector for earning foreign exchange.

I hope the authorities will do something about it, and I also await explanation from the airport authority concerning my lost baggage.

Name and address

withheld