Legislator Urges PT Pos Indonesia to Accelerate Digital Transformation and Service Integration

Member of Commission VI of the Indonesian House of Representatives (DPR RI) from the Golkar Party faction, Doni Akbar, stated that PT Pos Indonesia must now accelerate digital transformation and service integration. To remain relevant, the company must aggressively strengthen its logistics and marketplace segments. Doni emphasised that PT Pos Indonesia must unify the utilisation of its still-fragmented national network and assets into a single efficient managerial channel. “PT Pos Indonesia’s future success depends heavily on its strategy and governance capability to convert its massive physical network into a digital logistics ecosystem capable of competing head-to-head with increasingly diverse private businesses. PT Pos Indonesia has advantages in facilities and infrastructure that are almost unmatched by other private enterprises,” said Doni, as quoted from a press release received on Friday (26/6). Therefore, Doni continued, PT Pos Indonesia must not rely solely on its long history or inherent infrastructure advantages. PT Pos Indonesia requires a major governance leap so that the proclaimed digital transformation does not become mere jargon and plans. “PT Pos Indonesia’s effectiveness can be measured by two main indicators: how quickly it can consolidate its services for the public, and how resiliently it stands as an independent corporation in a market that shows no mercy to state-owned enterprises that are slow to transform,” he explained. Consequently, PT Pos Indonesia must affirm its focus on the core logistics business as the main engine of company growth, alongside strengthening operational capacity, integrating digital technology, modernising infrastructure, and improving service quality. PT Pos Indonesia must be able to enhance strategic partnerships with the private sector and synergise among state-owned enterprises. Synergy with state-owned enterprises and the government can be key to avoiding being crushed by private sector capital efficiency and transformation. “With a service network reaching all regions of Indonesia, PT Pos Indonesia is one of the nation’s strategic assets in ensuring the presence of public services to remote areas, particularly in the provision of national postal services and logistics distribution,” he added. In this function, Doni hopes that PT Pos Indonesia can become a state instrument in supporting equitable development and national connectivity as well as strengthening the competitiveness of the national logistics sector. However, he also cautioned that government assignments should not become a burden for PT Pos Indonesia.