Legislator Says Rising Public Trust Shows Police Reform Is Being Felt

Jakarta (ANTARA) - Member of Commission III of the Indonesian House of Representatives (DPR RI), Rudianto Lallo, assessed that the increase in public trust in the National Police (Polri), based on a survey by Kompas Research and Development, shows that various improvement and reform measures within the police force are beginning to be felt by the public. The survey recorded public trust in Polri at 82.4 percent, an increase from 76.2 percent in 2025. “Public trust is a very important social asset for law enforcement institutions. This increase to 82.4 percent deserves appreciation because it shows the public sees improvements in service, professionalism, and police performance,” he said in a statement in Jakarta on Saturday. Rudianto assessed that Polri’s success in maintaining security and public order amidst various social challenges and technological developments has been a contributing factor to the rise in positive public perception of the institution. According to him, the increasingly responsive presence of the police and efforts to improve service quality across various work units are important factors influencing the level of public trust. Nevertheless, he reminded Polri not to be complacent with its achievements. He stated that the increase in public trust should instead be used as momentum to continue strengthening institutional reform and improving the quality of service to the public. “Public trust is built through real work. Therefore, Polri must continue to maintain professionalism, strengthen personnel integrity, and ensure public services are faster, more transparent, and humane,” he said. As a working partner of Polri in the DPR, Rudianto affirmed that Commission III will continue to support the police institution’s reform programmes while carrying out its oversight function to ensure that the trust given by the public can be maintained sustainably. “Public trust is not gained instantly and can be lost in a short time if not maintained. Therefore, Polri must continue to be present as a professional, modern, and trusted institution in providing security and fair law enforcement,” he said. The Kompas Research and Development survey showed that the public’s positive image of Polri rose from 64.4 percent in 2025 to 71.5 percent in 2026, while satisfaction with police services increased from 65.3 percent to 67.6 percent. The survey also indicated an increase in the public’s assessment of police professionalism, with the score rising from 7.76 to 8.37 based on an average index of 20 service aspects experienced by respondents who had direct contact with the police, such as handling documents, administrative services, and security and patrol activities.