Law Minister Urges Public to Report Suspected Corruption

Law Minister Supratman Andi Agtas stated that the ‘Pasti Ada Solusi’ (Surely There Is a Solution) programme is part of anti-corruption efforts within public services at the Ministry of Law. The programme accommodates complaints from the entire public regarding issues with the ministry’s services transparently and is broadcast live. ‘This is a manifestation of what we are doing to translate what the President desires,’ Supratman said during the Pasti Ada Solusi event in Jakarta on Friday (19/6). According to him, opening a complaint service openly and without any censorship is not an easy matter because the impact could affect various aspects, including himself personally. Nevertheless, with magnanimity and the readiness of all parties at the Ministry of Law, Supratman is confident that resources within the ministry and all work units, from regional to main units, can undertake improvement efforts based on various demands and complaints. The Pasti Ada Solusi programme is an open dialogue space initiated by the Ministry of Law to absorb aspirations and resolve various public grievances. The event is led by the Law Minister as a form of the government’s rapid response in improving and ensuring public services run well. During the two editions of the Pasti Ada Solusi programme, the Law Minister noted that almost all incoming complaints were resolved on the spot, while the remainder are still pending resolution because there are procedures that must be followed first. ‘I thank all leaders of the main units, both middle and first-level, for this,’ he said. He hopes the Pasti Ada Solusi programme will become part of efforts to interact and provide input to the Ministry of Law so that current services can continue to be improved. He also urged all levels of Indonesian society to download the Ministry of Law’s SuperApps to make accessing services at the ministry easier. The application is named PASTI and can be downloaded from both the Apple Store and Google Store. All Indonesian citizens can now download it and complete all data if they wish to submit a complaint, which will be serviced within 1x24 hours.