KRL CLI-225 Frequently Disrupted; INKA Apologises and Says It Will Act
Jakarta, CNBC Indonesia — PT Industri Kereta Api (Persero), or INKA, has apologised to Commuter Line passengers for the disruption to their journeys. The company is also following up on the findings of an inspection of the iE 305/CLI-225 electric multiple-unit trains, conducted jointly with PT Kereta Commuter Indonesia (KAI Commuter).
INKA General Manager for Corporate Secretary Bambang Sutrisno said the results of the technical investigation with KAI Commuter were a priority for the company and would be acted on promptly to protect passengers’ comfort and safety.
“We apologise for the inconvenience experienced by Commuter Line users. We understand that people rely on KRL for their daily activities and need their journeys to be comfortable and safe. That is why the findings of the technical investigation with KAI Commuter are a priority for us and will be followed up promptly,” Bambang said in a statement quoted on Friday (16 October 2026).
INKA said follow-up measures would be based on the findings recorded during the joint inspection, which would serve as the basis for determining the necessary action.
The company is also continuing to coordinate with KAI Commuter to ensure that the response reflects the condition of the trains and the findings on the ground. The coordination forms part of INKA’s responsibility as the manufacturer of rolling stock used to provide public services.
“We are responsible for following up on these findings together with KAI Commuter. Passenger comfort and safety are central to every step we take, so that people can use KRL services to support their daily activities,” he concluded.