KPR housing loan

KPR housing loan

I have a KPR home loan from one of the liquidated banks. Until
July 2000, I always paid my KPR installments to the Indonesian
Bank Restructuring Agency (IBRA) either through Bank Dagang
Negara, in the early days of liquidation, and later through Bank
Central Asia. The installment amounts I paid were just the same
as my last payment before the bank was liquidated, at 32 percent
interest, because I did not get any information about the status
of my KPR in terms of loan value or amount of installment I
should have paid.

I had long intended to pay off my outstanding loan but there
was never any clear information from IBRA of when my documents
pledged as collateral would be returned upon settlement of the
debt. In this spirit, on July 3, 2000 I contacted IBRA in the
building formerly housing Bank Papan Sejahtera (now liquidated)
on Jl. Rasuna Said. I was advised to wait until late August 2000
because, so I was told, there would be a transfer of data from
IBRA to Bank Danamon. I was really shocked to learn that my KPR
data, computerized by IBRA, showed that I had not paid any
installments for 17 months. After I produced copies of my
installment payments, an IBRA staffer on duty said that it could
be that the data had not been entered into the computer.

On Aug. 23, 2000 I contacted IBRA's customer service and was
told that administratively I had to deal with Bank Danamon and
that IBRA no longer kept my data. Strangely, on the same day when
contacted, Bank Danamon said that it was yet to be given the
data. So, where must I go to pay my installments and who keeps
the files of my collateralized documents?

IBRA handles a big number of assets in this country and should
perform very well. Do not put debtors in difficulty and cause bad
debts simply because of lack of clarity.

SUDARJANTO

Credit No. (IBRA): 825-000 000-208