Komdigi Urges More Operators to Deploy 5G in Bali's Tourist Areas

The Ministry of Communication and Digital Affairs (Komdigi) is encouraging more mobile operators to provide 5G networks in tourist areas such as Bali. Zainullah Manan, Head of the Denpasar Class I Radio Frequency Spectrum Monitoring Centre, stated that the government consistently supports operators through regulation to adapt to new technologies, ensuring Indonesia does not fall behind other countries, as both residents and tourists require seamless connectivity. He noted that not all areas of Bali are yet covered by 5G, while tourists are spread across almost the entire region. Relying solely on 4G traffic is currently insufficient, as people need fast networks for real-time activities at tourist locations. Manan added that while operators may face cost and technological limitations in reaching all areas, the ministry remains supportive because a 1% growth in internet penetration can contribute to a 3% growth in the economy. He explained that a stable and evenly distributed 5G network would facilitate transactions, learning, and communication, which are vital in tourist areas.

Mobile operator Indosat Ooredoo Hutchison (IOH) responded to the ministry’s challenge by launching 660 5G sites across 5G in Bali and Lombok. VP Head of Technology Java Indosat, Sugeng Rumawan, agreed on the importance of 5G traffic in tourist areas, noting that several locations in Bali require greater network capacity due to high user density. He identified urban tourist areas and data traffic growth centres as needing the most signal coverage, with the highest demand in Kuta, Badung Regency, followed by Denpasar, particularly South Denpasar and West Denpasar. Sugeng also pointed out that rural and highland tourist areas, such as Kintamani in Bangli, require attention but present more complex challenges due to their undulating terrain, making connectivity more difficult to solve compared to lowland areas like Kuta Beach.

SVP Head of Region Bali Nusra Indosat, Julandi George Fransiskus, added that besides supporting tourism, a robust network is needed by digital nomads or foreign nationals working remotely in Bali. He mapped out at least four needs requiring 5G networks: streaming and uploading content, working from home or outside the office, AI applications, and gaming. Julandi explained that uploading content is for residents and tourists wanting to share moments in real time, while remote work is common among foreign digital nomads in areas like Canggu and domestic tourists. The network also helps local MSMEs sell online, optimises AI usage, and is important for gamers who need reliable service.