Komdigi Claims Steam Apologises Over Miscommunication Regarding IGRS "Game Rating"

JAKARTA, KOMPAS.com - The Ministry of Communication and Digital (Komdigi) stated that Steam conveyed an apology via email due to a miscommunication regarding the game ratings that recently went viral.

The IGRS game ratings on Steam had previously gone viral due to perceived oddities in the ranking system.

“There are two: the IGRS website and Steam. They are not yet connected. So, it’s self-assessment. This morning, they sent an email apologising for the miscommunication,” said Sonny Hendra Sudaryana, Director of Digital Ecosystem Development at the Directorate General of Digital Ecosystem, Komdigi, at the Ministry in Jakarta on Monday (6 April 2026).

According to Sonny, Steam should have submitted the game rating reports to Komdigi first before displaying them on the website.

Sonny explained that the game ratings were still in a trial phase and should not have been directly uploaded to Steam.

“It’s still in trial. We don’t have an official MoU with Steam yet. There’s no MoU, let alone discussions on system-to-system API. So, there’s misinformation here,” he said.

According to him, the game ratings on Steam have now returned to normal.

Regarding this matter, Komdigi will also hold a virtual meeting with Steam on Tuesday (6 April 2026).

“They’ve taken down everything because they realised it was wrong; there was a miscommunication on their side,” he revealed.

Previously reported, the Indonesia Game Rating System (IGRS) classification system on Steam has come under scrutiny from netizens on social media due to its perceived oddities.

The oddities arose because several games containing adult content were labelled safe for children, while some popular games received a “not suitable” rating.

This situation sparked a stir on the X platform (formerly Twitter). Several Indonesian gamers shared screenshots showing the anomalies in the classification system.

Meanwhile, several popular AAA award-winning games such as Clair Obscure: Expedition 33 and Metal Gear Solid Delta: Snake Eater were labelled “not suitable for distribution in Indonesia”.