KB Bank Syariah Expands Access to Financial Services

PT Bank KB Bukopin Syariah (KB Bank Syariah) is expanding its digital banking services as part of a strategy to increase public access to Sharia financial services. The company is developing the BISA Mobile application, adding more digital-based services, and broadening collaborations with various partners.

The President Director of PT Bank KB Bukopin Syritah, Agustinus Iwan Christanto, stated that public demand for practical banking services continues to rise. Consequently, the company is adjusting its business strategy through the development of digital services and product innovation.

“We want Sharia financial services to be increasingly accessible to the public. The development of digital services is also expected to expand customer access to Sharia banking products and services,” Iwan said in a statement on Monday (7/7/2026).

In addition to developing the BISA Mobile application, KB Bank Syariah is also expanding cooperation with various partners to broaden its service reach. The company believes such collaborations are necessary alongside the increasing use of digital financial services.

According to Iwan, the transformation of the banking industry requires banks to adapt their service models to changing customer behaviours, which increasingly rely on digital channels.

Moving forward, the company will continue to develop digital services, expand partnerships, and increase the variety of financing and funding products to meet customer needs.

Amidst these developments, KB Bank Syariah received the ‘Indonesia Best Bank 2026’ award in the category of ‘Improving Services Scope to Provide Access Convenience’ at the Indonesia Best Bank Awards 2026, held on 30 June 2026.

Iwan noted that the award serves as an evaluation of the transformation steps currently being undertaken by the company.