Kartika Chandra hotel's service

Kartika Chandra hotel's service

I was one of the nominees to receive an award for "ASEAN
Executive Cooperation Development Golden Award 2002 and
International Human Rights Golden Award 2002", held on April 26,
2002, in Kirana Ballroom Kartika Chandra Hotel, Jakarta. Many
candidates from various countries were entitled to receive the
awards.

The committee for the event had reserved a room for each
candidate. My wife and I arrived at the hotel on that date at
about 1 p.m. We were asked to register ourselves at the front
desk and wait for the designated room, which was in preparation.

To my dismay and disappointment, we were required to deposit
money corresponding to the hotel room tariff, even though the
committee had obviously reserved the rooms. We did as we were
told and gave the money (in Rp 100,000 banknotes) to the waitress
at the counter. More offensive still, the banknotes were checked
under ultraviolet light to make sure that they were not fake.

The room telephone was blocked without prior notice, so that I
had to go to the telephone booth at the business center of the
hotel to make phone calls.

The following morning when all guests including my wife and I
were to have breakfast, my wife was not allowed to enter the
restaurant because we had only one meal ticket. After convincing
the waiter that we occupied a double-bedded room we were allowed
to have breakfast together.

H.M. HADI S.

Cimahi, West Java