KAI to Cover All Medical Treatment and Funeral Costs for Victims of Train Accident

PT Kereta Api Indonesia (Persero), or PT KAI, has assured that all victims of the operational incident at Bekasi Timur Station will receive maximum assistance. “All medical treatment costs for the injured victims and funeral expenses for those who passed away will be fully covered by insurance and KAI,” stated Vice President of Corporate Communication at KAI, Anne Purba, in her statement on Tuesday, 28 April 2026. In the incident, 240 passengers on the KA Argo Bromo Anggrek train were unharmed. Meanwhile, seven KRL passengers died, and 81 others sustained injuries, all of whom are now receiving medical treatment. Treatment is being provided at several healthcare facilities, including RSUD Bekasi, RS Bella Bekasi, RS Primaya, RS Mitra Plumbon Cibitung, RS Bakti Kartini, RS Siloam Bekasi Timur, RS Hermina, as well as RS Mitra Keluarga Bekasi Timur and Barat. Anne assured that KAI is committed to providing full support to the victims and their affected families, including ensuring that the handling process proceeds quickly, accurately, and in coordination with all relevant parties. She explained that the evacuation process took some time due to victims who were still alive and required careful handling. Medical teams, Basarnas, and KAI teams continue to strive to provide the best assistance to all victims. Additionally, KAI has set up an Information Post at Bekasi Timur Station to help families obtain information about passengers. “For the time being, Bekasi Timur Station is not serving passenger boarding and alighting, and KRL services are only available up to Bekasi Station,” said Anne. She also expressed condolences and an apology to all customers. “We extend our deepest condolences for this incident and apologise to all customers. Our current focus is to ensure that all victims receive the best treatment and to continue coordinating with all parties so that the handling process runs smoothly,” she stated. For further information, the public can contact KAI’s Contact Centre at 121 or the company’s official channels.