KAI Records Service to 5.08 Million Customers During 2026 Lebaran Transport Period
PT Kereta Api Indonesia (Persero) has recorded serving 5,087,458 customers during the 2026 Lebaran/Idul Fitri 1447 Hijriah transport period, supporting the smooth mobility of the public travelling for Eid both outbound and return journeys.
“During the Lebaran transport period, from 11 March to 1 April 2026, KAI served 5,087,458 customers on long-distance and local trains operated by KAI, an increase of 8.07% compared to the 2025 Lebaran period with 4,707,628 customers,” said KAI Vice President of Corporate Communication Anne Purba in Jakarta on Friday.
KAI expressed appreciation to all customers who trusted train services for their 2026 Lebaran outbound and return travel.
Anne stated that the high public mobility during this year’s Lebaran was well-served through operational readiness, capacity, and coordination across all service lines.
In detail, long-distance train services recorded 4,246,274 customers with an occupancy rate of 118.9% from a capacity of 3,571,760 seats.
Meanwhile, local train services served 841,184 customers with an occupancy of 90.7% from a capacity of 926,936 seats.
“Compared to the 2025 Lebaran period, the number of long-distance train customers increased by around 8.45% from 3,915,546 customers. For local trains, the number of customers rose by around 6.20% from 792,082 customers,” she said.
She noted that customer movement was evenly distributed across various operational regions, with the highest growth in Daop 5 Purwokerto, serving 460,933 customers or an increase of around 11.7% compared to 412,819 customers in the 2025 Lebaran period.
Next, Daop 4 Semarang recorded 589,313 customers or growth of around 10% from 535,709 customers.
Meanwhile, Daop 6 Yogyakarta served 581,418 customers or an increase of around 8.5% compared to 535,790 customers in the previous period.
“Operational performance during the 2026 Lebaran transport period is also reflected in the high on-time achievement,” said Anne.
KAI recorded a departure punctuality rate of 99.80% and arrival punctuality of 98.86%, indicating consistent service maintenance throughout the Lebaran transport period.
To meet additional capacity needs, KAI introduced a series of People’s Economy Class trains on additional KA routes between Lempuyangan and Pasar Senen (return).
That service recorded 10,394 customers on the Lempuyangan–Pasar Senen route with 127% occupancy, and 10,233 customers on the return route with 125% occupancy.
KAI also supported the Free Motorcycle Outbound programme organised by the Directorate General of Railways (DJKA) of the Ministry of Transportation by serving 48,740 outbound travellers, as part of efforts to enhance public travel safety.
She stated that the company will continue to maintain punctuality, strengthen service capacity, and ensure increasingly reliable train travel as the public’s primary choice.