KAI Daop 7 Madiun Supports Disability-Friendly Services

Kediri (ANTARA) - PT Kereta Api Indonesia (Persero) Operational Region (Daop) 7 Madiun, East Java, is supporting the provision of disability-friendly transport facilities and services as part of efforts to create an inclusive railway service.

This support is realised through various conveniences for persons with disabilities, including reduced fares and services involving trained officers to assist customers whilst at the station.

“Children with disabilities have the same right to express themselves. Through the National Children’s Day theme ‘Love Children, Protect and Build the Future’, KAI is committed to providing transport facilities that are safe, comfortable and disability-friendly,” said Tohari, Public Relations Manager of PT KAI Daop 7 Madiun, in Blitar on Thursday.

KAI offers a 20 per cent fare reduction on long-distance rail journeys for passengers with disabilities who have registered by attaching a doctor’s certificate.

In addition, the inclusive service is supported by the ability of frontline officers, such as station customer service and ticket officers, to communicate using sign language to help customers with hearing impairments.

During the event, the students were also given space to showcase their talents, including a choir of deaf children, a fashion show by children with intellectual disabilities, and a pencak silat performance by deaf children.

KAI Daop 7 Madiun also educated participants on the rail travel process, from ticket purchasing and boarding procedures to the application of safety rules during the journey.

Through these various efforts, KAI Daop 7 Madiun hopes to provide transport services that are increasingly safe, comfortable and accessible to all members of society, including persons with disabilities.