Just One Year as an IM3 Customer, Bandung Resident Wins BYD M6 Electric Car
The saying that fortune won’t go elsewhere or get swapped fits perfectly for Melani, an IM3 card customer from Bandung. This is because the BYD M6 electric car prize as the grand prize from PT Indosat Tbk nearly slipped away from her.
When contacted to claim her prize, Melani was so frightened of becoming a scam victim that Indosat staff had to track down the winner’s home to convince her that the car prize was indeed hers.
“We really struggled to contact this winner from Bandung. She even blocked our number when we informed Mrs Melani that she had won the car prize. But we didn’t give up and searched for the winner’s house and visited in person,” said SVP Head of Circle Jakarta Raya, Swandi Tjia, on Wednesday (22/4/2026).
Swandi said his team was delighted to meet the loyal customer in Bandung in person and hand over the prize officially. He also emphasised that transparency and integrity are always priorities in every programme.
“Customer trust is the reason we continue to deliver innovative, simple products and services, relevant loyalty programmes, and strengthen the fast and secure IM3 network across Indonesia,” he stated.
In Bandung, this prize handover reinforces IM3’s commitment to supporting digital growth in Indonesia. “For us, customer loyalty is just as important in IM3’s national journey. This handover in Bandung marks the end of the 2025 IMPoin prize-giving series nationwide,” he added.
The grand prize winner, Melani, expressed great joy and disbelief at winning the car. She admitted to being an IM3 customer for just one year.
“I really didn’t expect to win such a big prize after using the IM3 Freedom Internet package and participating in this programme all this time. I hope programmes like this continue so more customers can win like me. Thank you IM3 for the appreciation to us loyal customers,” she said.
The winners of IMPoin Pesta Hadiah 2025 were announced in January, and on Wednesday (22/4/2026), IM3 officially handed over the grand prize to the selected customer in Bandung. This moment serves as a tangible demonstration of IM3’s commitment to running programmes transparently and as appreciation for IM3 customer loyalty across Indonesia.
The IMPoin Pesta Hadiah 2025, running from 1 September to 31 December 2025, is IM3’s annual appreciation programme for millions of loyal customers, both long-time users and new IM3 and IM3 Platinum customers.
Every transaction during the programme period, from package purchases to service usage, automatically collects IMPoin that can be redeemed or entered into official draws.
The draw took place on 12 January 2026 at the PT Indosat Tbk head office openly and in accordance with applicable regulations. The process was witnessed by representatives from relevant agencies and an independent notary to ensure all stages were transparent and accountable.
This year, IM3 offered a total of 2,025 spectacular prizes, from the BYD M6 electric car as the grand prize, electric motorbikes, flagship smartphones, smartwatches, to thousands of shopping and hotel vouchers.
Direct prize handovers in various cities are part of our commitment to ensure every customer receives their prize officially and openly.
Through IMPoin Pesta Hadiah, IM3 aims to affirm that every connection has added value. This programme is not just a draw but part of a long-term commitment to maintaining customer trust through relevant services, a fast and secure network, and real benefits for customers.
IM3 invites all customers to continue enjoying IM3 and IM3 Platinum services. Every usage will collect IMPoin that can be exchanged for various attractive prizes via the myIM3 app.
With IM3, every day brings new opportunities to stay connected with a strong and reliable network across Indonesia.