JTCC offers free workshop

JTCC offers free workshop

YOGYAKARTA: Along with the development of tourism industry in the
city, the professionalism of employees in the industry must also
be upgraded and therefore the Gadjah Mada University's Jogjakarta
Tourism Training Center (JTCC) is offering a free workshop for
front office employees of non star-rated hotels in the city.

The workshop, jointly organized by the local municipality's
tourism, art and cultural office, is scheduled for June 21 and
June 22 to take place at Ruba Graha Hotel on Jl. Mangkuyudan. It
will focus on the concept of service in the front office, said
JTCC's general affairs manager Hairullah Gazali.

The front office department, he said, was considered important
because it is directly related to the consumers and was also one
of the main departments that colored the quality of the service
in a hotel.

"The program is designed to improve the knowledge and skills
of the human resources of non star-rated hotels that is developed
from competence-based training of a national standard," said
Hairullah. --JP