JKN Service Facilitates Zainuri's Medical Treatment

Zainuri, a resident of Soko District, Tuban Regency, expressed his gratitude that his National Health Insurance (JKN) membership allowed him to receive rapid treatment in the Emergency Department (IGD) of the Regional Hospital. The 41-year-old man had been suffering from severe headaches that nearly caused him to lose consciousness.

“At that time, my head felt like it was spinning so much that I almost fainted. My family quickly decided to take me to the nearest health facility. Thankfully, my JKN membership was active,” he said.

Upon arriving at the Emergency Department, Zainuri immediately received care from medical personnel. The service process was swift and uncomplicated.

“The medical staff promptly took me to the examination room for initial procedures. I was truly surprised because I was treated as soon as I arrived. There was no complicated process or long wait. I am increasingly convinced that every JKN participant receives equal treatment without discrimination,” he stated.

As a JKN participant, Zainuri had initially imagined a complicated administrative process. However, his actual experience was quite different, as he found the service to be practical and patient-friendly.

“The entire procedure was fast and practical. The JKN service I experienced has greatly facilitated patients. I thought it would be complicated, but it wasn’t at all. Everything went smoothly,” he said.

After a series of examinations, doctors advised Zainuri to be hospitalised to further monitor his condition. He followed this advice to ensure an optimal recovery process.

“The medical team provided excellent care and attention. The attending doctor monitored my health progress every two hours. My anxiety turned into peace of mind. It made me feel very well-cared for,” he added.

For Zainuri, the attention from medical staff was one of the factors that made him feel confident and comfortable during his treatment. He felt that the service provided to JKN participants remained optimal, both in terms of medical care and administration.

“The service I received proves that JKN participants receive optimal handling without distinction. The speed of treatment in the Emergency Department during an emergency was notable, with first aid provided without delay. If it had been delayed even slightly, my condition might have worsened. But thankfully, I was treated immediately,” he said.

This experience left a positive impression on Zainuri. He personally witnessed how the JKN programme provides tangible benefits, especially when participants require urgent medical services. According to him, JKN membership not only facilitates access to healthcare but also provides a sense of security when unexpected health risks arise.

“It not only eases access to services but also provides security for participants. I hope this good JKN service can be maintained and even improved,” he said. “For those in the community who are not yet members, do not forget to register immediately. I have experienced firsthand that the service is fast, uncomplicated, and very helpful.”