Jakarta's JAKI App Now Uses AI to Detect Fake Complaint Photos
The DKI Jakarta Provincial Government continues to develop the Jakarta Kini (JAKI) application. One of the latest enhancements is the embedding of artificial intelligence (AI) technology to detect manipulated photos in citizen reports or complaints.
Head of the DKI Jakarta Communication, Informatics, and Statistics Agency (Diskominfotik), Marulina Dewi, stated that the development was carried out after the provincial government evaluated the complaint system through JAKI.
“Currently, an AI image detector has been implemented, so when a report is submitted, it shows the percentage. It can be read whether it is from AI or not. The second is AI recapture. Someone could generate an AI image via Gemini or other applications,” Marulina said at Jakarta City Hall on Friday (14/8/2026).
Marulina explained that the technology works once a citizen’s report has been dispatched to the relevant regional apparatus organisation (OPD). After the report is followed up, field officers usually upload descriptions and photos as proof of resolution through the JAKI application.
“When they upload, it will be rejected because it has been injected with AI Image Detection,” she said.
Beyond detecting images created directly using AI, the DKI Provincial Government has also developed technology to detect AI photos that are re-photographed using another mobile phone camera. Marulina referred to this feature as AI Recapture Image Detection. The technology was developed to anticipate attempts to outsmart the detection system.
“If the image is obtained from AI itself, or even if they have taken an image from AI and then recaptured it with another handphone, we have also injected AI Recapture Image Detection,” she explained.
She hopes this development will improve the quality of reports while ensuring that incoming complaints and their proof of resolution are genuinely valid. “Hopefully, with this development, our colleagues in the field will be more careful and also ensure that the reports are increasingly valid,” she stated.
Meanwhile, the DKI Jakarta Provincial Government will also hold the JAKI & Fellowship Cities Forum (JFCF) 2026 on 19-20 August 2026. This forum serves as a platform for sharing best practices in digital transformation and public service innovation. “Over these two days, around 3,000 participants will attend and have already registered,” she revealed.
Participants come from central government, regional governments, academia, the digital industry, communities, and the public. Issues discussed include AI, big data, digital communication, public innovation, and urban mobility. The DKI Provincial Government will also distribute 200 free applications to participating regional governments, accompanied by coaching from the Jakarta Smart City team. Marulina said the forum is expected to strengthen Jakarta’s position as a hub for governmental digital transformation. “Jakarta wants to capture digital knowledge from ministries and regional governments to improve digital services within the DKI Provincial Government,” she added.