Jakarta’s Financial Inclusion Reaches 99.74%
JAKARTA — Jakarta’s financial inclusion index reached 99.74%, according to the results of the 2026 National Financial Literacy and Inclusion Survey. The widespread public access to financial services presents an opportunity to increase the use of banking services, including to support the economic activities of market traders and micro, small and medium-sized enterprises (MSMEs).
Although financial inclusion has reached 99.74%, Jakarta’s financial literacy index remains at 84.01%. The gap between the two indicators underscores the importance of education, so that people not only have access to financial services but can also use them wisely, safely and productively.
Jakarta Deputy Governor Rano Karno said wider access to finance must deliver tangible benefits to the public, particularly market traders and business operators. He said the digitalisation of markets needed to be accompanied by guidance to ensure financial services could help businesses with management and open up financing opportunities.
“The inclusive market digitalisation programme must not stop here; it must continue. We need to ensure that financial services are genuinely available and that traders benefit from them on an ongoing basis,” Rano said at the 2026 Jakarta Financial Festival at Blok M Square in Jakarta on Friday (23 October 2026).
Rano said collaboration between the regional government, regulators and the financial services industry was needed to increase the benefits of digitalising traditional markets. Guidance for traders was also important to ensure that the use of financial services could help businesses become more competitive.
Strengthening financial literacy and inclusion was the focus of the 2026 Jakarta Financial Festival, held on 23–24 October. The event, themed “A Fun Gathering, Financially Savvy, Growing Economy”, was organised as part of Financial Inclusion Month.
The festival involved the Financial Services Authority (OJK), the Jakarta administration, Bank Indonesia, Perumda Pasar Jaya, the Jakarta Financial Services Industry Communication Forum (FKIJK), and several financial services industry players. The collaboration aims to bring financial education and services closer to the public.
One participant, Bank Jakarta, provided information about funding products, financing and digital transaction services. It also offered interactive games and health checks in collaboration with the Bank Jakarta Clinic.
During the festival, Bank Jakarta received the Inclusive Market Digitalisation 4.0 Award as the Most Active Financial Services Institution in Financial Literacy. The award was presented by Jakarta Deputy Governor Rano Karno to Bank Jakarta president director and FKIJK Jakarta chair Agus H Widodo.
Agus said the award would motivate Bank Jakarta to continue providing financial education and bringing banking services closer to the public. He said the development of the financial services industry should be measured not only by business and transaction growth, but also by the benefits it delivers to the public.
“We believe that strong financial literacy will help people make wiser financial decisions, while quality financial inclusion can open up wider economic opportunities,” Agus said.
Agus explained that the development of digital services needed to go hand in hand with greater public understanding of financial management. Market traders and MSMEs were among the groups needing services and education tailored to their business activities.
Bank Jakarta plans to extend the reach of financial education, develop accessible digital services, and strengthen consumer protection and MSME empowerment. It will pursue these aims in partnership with regulators, local government and financial services industry players.
“Going forward, Bank Jakarta will continue to extend the reach of financial education, develop accessible digital services, and strengthen consumer protection and MSME empowerment,” Agus said.
The 2026 Jakarta Financial Festival was also attended by OJK Jabodebek head Edwin Nurhadi, Bank Indonesia’s Jakarta representative office head Iwan Setiawan, South Jakarta Mayor Syafrin Liputo, and Perumda Pasar Jaya president director Agus Himawan Widiyanto.