Jakarta Provincial Government Urged to Regulate Valet Parking Immediately

Jakarta (ANTARA) - Transport policy analyst Azas Tigor Nainggolan has requested that the Jakarta Provincial Government (Pemprov DKI Jakarta) immediately regulate and supervise valet parking as a public service to ensure transparent pricing that does not disadvantage the public.

“The Jakarta Provincial Government must inspect, supervise, and regulate valet parking. We must ensure that under the guise of valet parking services, the public is not charged arbitrary rates without clear information from the outset,” Tigorkan said in an electronic message on Monday.

This statement was made in response to findings of valet fees in shopping centres and hotels reaching Rp250,000. This situation was highlighted by the Special Committee (Pansus) on Parking Governance of the PRD DKI Jakarta, which discovered instances of unreasonable pricing for valet services.

Furthermore, Azas reminded that the Consumer Protection Law regulates one of the fundamental rights of consumers, namely the right to receive accurate information regarding the products or services offered.

“This means that consumers must be provided with correct information regarding service rates, types of service, the responsibilities of the service provider, and official proof of payment,” said Tigor.

Currently, he noted, there are no existing regulations concerning the supervision of valet parking practices in Jakarta.

Therefore, he believes that relevant regulations must be established immediately so that valet parking can be monitored by the Jakarta Provincial Government.

“The Jakarta Provincial Government must immediately bring order to valet parking and create regulations for the provision of valet parking services in public spaces. Moreover, the current valet parking services in Jakarta do not protect consumer rights,” Tigor emphasised.